Data Deletion

You are always in control of your data in Festival Copilot. This page explains how to delete it, including any information we receive from social accounts you choose to connect (such as Instagram or Facebook).

Disconnect a linked social account

If you connected an Instagram or Facebook account for analytics, you can remove it instantly inside the app:

1. Open your event and go to Marketing → Connected accounts.
2. Find the account and click Disconnect.

Disconnecting immediately deletes the stored access token and the connection record, and stops all future syncing. You can also revoke Festival Copilot's access from your Instagram or Facebook account settings under Apps and Websites.

What we store from connected accounts

We only read insights (such as reach, views, followers and engagement) for accounts you own, and we store aggregated analytics plus a server-side access token. We never post, message, or make any changes on your behalf, and we never receive your password.

Request full deletion of your data

To delete your account and all associated data — including any analytics pulled from connected social accounts — email us at hello@festivalcopilot.com with the subject "Data deletion request" from the email address on your account. We will confirm and permanently delete your data within 30 days and send you confirmation once complete.

Need help?

If you have any questions about deleting your data, contact us at hello@festivalcopilot.com and we'll take care of it.